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FAQs
Q1

How do you ship?

Q2 How long is the whole process of ordering and shipping?
Q3 How long is the whole process of ordering and shipping?
Q4 Do I need a prescription to order?
Q5 How long does it take for you to receive my payment?
Q6 How are "bulky" orders shipped?
Q7 What is the cost of shipping?
Q8

Shall I order other than the listed medications?

Q9 What if my order does not arrive, the received quantity does not match with the order, or if I receive the wrong product?
Q10 Your payment methods?
Q11

What does the package look like?

   
Q1 How do you ship?
  Our products will be shipped worldwide in discreet packing. We have several shipping points around the world. All the orders will be sent through Postal Service with registered post.
Q2 How long is the whole process of ordering and shipping?
  Once we received payment your order we dispatch your order next day. Normally customer will receive products within 2-3 weeks.
Q3 How long is the whole process of ordering and shipping?
  Law there are no returns of prescription drugs and medications under any circumstances cannot take goods once sold taken back.
Q4 Do I need a prescription to order?
  A prescription is NOT required to order our products.
Q5 How long does it take for you to receive my payment?
  Payments are normally processed and cleared within 24 hours.
Q6 How are "bulky" orders shipped?
  If the order is physically too large to fit in the same envelope/box as a small sized order, the order will be divided into the necessary amount of packages. No matter how "bulky" your order is, we reassure you the same discretion level and packaging as guaranteed a small sized order.
Q7 What is the cost of shipping?
  Shipping is always free for all orders, regardless of quantities ordered.
Q8 Shall I order other than the listed medications?
  Yes, please send us your requirement via email at admin@theonlinemeds.com on receipt of your email we will quote you within 24 hours and on approval of our quote those medications will be added to our web site for onward buying.
Q9 What if my order does not arrive, the received quantity does not match with the order, or if I receive the wrong product?
 

You can notify us by email within 7 days from the order date and we will solve your matter. Incase you did not receive order, we will track your parcel, if not able to locate, a solution will be offered to you.

Q10 Your payment methods?
  We accept payments by credit card as well as through Western Union & Money Gram. Order and payment confirmation is sent to your e-mail address. Payments are normally processed and cleared within 24 hours.
Q11 What does the package look like?
  Your privacy is very important to us, and for that reason we do not indicate the contents of the package on its label.
   
   
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